Oracle Real User Experience Insight enables enterprises to maximize the value of their business-critical applications by delivering insight into real end-user experiences. It can help identify lost revenue from frustrated users, reduce support costs by lowering call center volumes, accelerate problem resolution of poorly performing applications, and help businesses adapt to changing needs by providing insight into business trends and user preferences. It integrates performance analysis and usage analysis into a single offering, enabling business and IT stakeholders to develop a shared understanding into their application users’ experience.

Oracle Real User Experience Insight's non-intrusive monitoring capability is built using state-of-the-art Network Protocol Analysis (NPA) technology, which does not require any modification, changes, or instrumentation of the application. Its passive monitoring approach allows enterprises to deploy in production, without requiring costly test/QA environment validations.

Key Benefits:

• Reduce time and effort spent identifying an diagnosing Web Site Issues
• Track performance an functional issues using the workload of Real Users
• Identify trends in application functionality
• Are a large % of users dropping out on a given page?
• Is one portion of the web site not being used or running slower?
• Know the issues before the end users calls in
• Prevent loss of revenue by proactive analysis

e-DBA are holding an 'Testing in the Real World' seminar on 9th March 2011 which will cover Oracle RUEI in more detail as well as Oracle Real Application Testing and Oracle Application Testing Suite.